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HubSpot Commerce MCP server

Create a powerful Model Context Protocol (MCP) server for HubSpot Commerce to automate orders, payments, invoices, and subscriptions through an AI agent. This integration enables teams to manage commerce operations across your entire HubSpot ecosystem with enterprise-grade security.

Setting up an MCP server

This article covers the standard steps for creating an MCP server in AI Gateway and connecting it to an AI client. The steps are the same for every integration — application-specific details (API credentials, OAuth endpoints, and scopes) are covered in the individual application pages.

Before you begin

You'll need:

  • Access to AI Gateway with permission to create MCP servers
  • API credentials for the application you're connecting (see the relevant application page for what to collect)

Create an MCP server

Find the API in the catalog

  1. Sign in to AI Gateway and select MCP Servers from the left navigation.
  2. Select New MCP Server.
  3. Search for the application you want to connect, then select it from the catalog.

Configure the server

  1. Enter a Name for your server — something descriptive that identifies both the application and its purpose (for example, "Zendesk Support — Prod").
  2. Enter a Description so your team knows what the server is for.
  3. Set the Timeout value. 30 seconds works for most APIs; increase to 60 seconds for APIs that return large payloads.
  4. Toggle Production mode on if this server will be used in a live workflow.
  5. Select Next.

Configure authentication

Enter the authentication details for the application. This varies by service — see the Authentication section of the relevant application page for the specific credentials, OAuth URLs, and scopes to use.

Configure security

  1. Set any Rate limits appropriate for your use case and the API's own limits.
  2. Enable Logging if you want AI Gateway to record requests and responses for auditing.
  3. Select Next.

Deploy

Review the summary, then select Deploy. AI Gateway provisions the server and provides a server URL you'll use when configuring your AI client.


Connect to an AI client

Once your server is deployed, you'll need to add it to the AI client your team uses. Select your client for setup instructions:

Tips

  • You can create multiple MCP servers for the same application — for example, a read-only server for reporting agents and a read-write server for automation workflows.
  • If you're unsure which OAuth scopes to request, start with the minimum read-only set and add write scopes only when needed. Most application pages include scope recommendations.
  • You can edit a server's name, description, timeout, and security settings after deployment without redeploying.

Authentication

HubSpot Commerce uses OAuth 2.0 for secure API access. You'll create an app in HubSpot's developer portal and authorize it to access your commerce data. The integration requires your Client ID, Client Secret, and a set of OAuth scopes that grant specific permissions (for example, crm.objects.orders.read to read orders, crm.objects.commercepayments.write to process payments). HubSpot's OAuth endpoints are https://app.hubspot.com/oauth/authorize for authorization and https://api.hubapi.com/oauth/v1/token for token exchange.

Available tools

These tools let AI agents read and manage orders, shopping carts, payments, invoices, and subscriptions. Together they enable automating the full commerce lifecycle—from order creation through payment processing and subscription renewals.

ToolDescription
List ordersRetrieve all orders with filters by status, date range, or customer
Create orderCreate a new order with line items and customer details
Update orderModify order amount, currency, or other properties
Delete orderRemove an order from the system
List cartsView shopping carts by status or customer
Create cartStart a new cart for a customer
Update cartAdd items, change currency, or modify contents
Delete cartClear an abandoned or completed cart
List paymentsRetrieve payment records with status filters
Create paymentProcess a payment for an order or subscription
Update paymentChange payment status or details
Delete paymentRemove a payment record
List invoicesFind invoices by customer, date, or status
Create invoiceGenerate an invoice for a customer or order
Update invoiceModify invoice currency or other properties
Delete invoiceRemove an invoice
List subscriptionsView all active and inactive subscriptions
Create subscriptionSet up a new subscription with billing interval
Update subscriptionChange subscription plan or billing details
Delete subscriptionCancel a subscription

Tips

Use order creation and update tools to automate fulfillment workflows triggered by external events—for example, automatically creating orders when payment is confirmed.

Implement automatic retry logic for failed payments by querying payment status and creating new payment records for customers with pending balances.

Automatically generate invoices after orders are completed, then use update tools to mark them paid when payment confirmation arrives.

Monitor subscription renewal dates and handle payment failures gracefully by updating subscription status and notifying customers before they're charged.

Design workflows that detect customer location and adjust cart currency automatically to improve conversion rates, since the commerce tools support currency conversion.