Skip to main content

Adobe Commerce MCP server

Adobe Commerce is a flexible, scalable e-commerce platform providing comprehensive APIs for managing products, orders, customers, inventory, and the entire online store experience. With this MCP server, AI agents can manage catalogs, process orders, manage customers, configure pricing, and access sales analytics through natural language commands.

Setting up an MCP server

This article covers the standard steps for creating an MCP server in AI Gateway and connecting it to an AI client. The steps are the same for every integration — application-specific details (API credentials, OAuth endpoints, and scopes) are covered in the individual application pages.

Before you begin​

You'll need:

  • Access to AI Gateway with permission to create MCP servers
  • API credentials for the application you're connecting (see the relevant application page for what to collect)

Create an MCP server​

Find the API in the catalog​

  1. Sign in to AI Gateway and select MCP Servers from the left navigation.
  2. Select New MCP Server.
  3. Search for the application you want to connect, then select it from the catalog.

Configure the server​

  1. Enter a Name for your server — something descriptive that identifies both the application and its purpose (for example, "Zendesk Support — Prod").
  2. Enter a Description so your team knows what the server is for.
  3. Set the Timeout value. 30 seconds works for most APIs; increase to 60 seconds for APIs that return large payloads.
  4. Toggle Production mode on if this server will be used in a live workflow.
  5. Select Next.

Configure authentication​

Enter the authentication details for the application. This varies by service — see the Authentication section of the relevant application page for the specific credentials, OAuth URLs, and scopes to use.

Configure security​

  1. Set any Rate limits appropriate for your use case and the API's own limits.
  2. Enable Logging if you want AI Gateway to record requests and responses for auditing.
  3. Select Next.

Deploy​

Review the summary, then select Deploy. AI Gateway provisions the server and provides a server URL you'll use when configuring your AI client.

Connect to an AI client​

Once your server is deployed, you'll need to add it to the AI client your team uses. Select your client for setup instructions:

Tips​

  • You can create multiple MCP servers for the same application — for example, a read-only server for reporting agents and a read-write server for automation workflows.
  • If you're unsure which OAuth scopes to request, start with the minimum read-only set and add write scopes only when needed. Most application pages include scope recommendations.
  • You can edit a server's name, description, timeout, and security settings after deployment without redeploying.

Authentication​

Adobe Commerce uses OAuth 2.0 authentication via integration setup. Configure OAuth in your Adobe Commerce admin to obtain credentials.

  • Authorization URL: https://{commerce-instance}/oauth/authorize
  • Token URL: https://{commerce-instance}/oauth/token
  • Client ID: Generated from integrations admin panel
  • Client Secret: Generated from integrations admin panel

Replace {commerce-instance} with your actual Adobe Commerce instance URL.

Available tools​

The Adobe Commerce MCP server exposes product management, order processing, customer management, catalog operations, and sales analytics APIs.

ToolPurpose
Product ManagementCreate and update products; manage variants; configure pricing; track inventory levels
Catalog OperationsCreate categories; organize product catalogs; manage catalog attributes; bulk updates
Order ProcessingRetrieve orders; create shipments; generate invoices; update order status; process refunds
Customer ManagementCreate customer accounts; manage addresses; track customer segments; manage customer preferences
Shopping Cart & CheckoutManage carts; add items; apply promotions; calculate shipping; process payments
Inventory ManagementTrack stock levels; manage warehouses; configure backorder settings; sync inventory
Promotions & PricingCreate coupon codes; set up price rules; manage promotional campaigns; configure discounts
Analytics & ReportingGenerate sales reports; analyze customer behavior; track revenue; forecast demand

Tips​

Keep product information current with regular updates — use consistent naming and categorization, manage product variants efficiently, and configure SEO-friendly URLs.

Sync inventory across sales channels to avoid overselling. Configure low-stock alerts, set reorder points, and track stock movements.

Automate order status updates and configure shipping integrations. Manage returns and refunds systematically, and track order fulfillment metrics.

Maintain clean customer master data and segment customers for targeted marketing. Track purchase history and personalize the customer experience.

Update pricing regularly based on demand and competition. Configure tiered pricing for bulk purchases, manage promotional pricing calendars, and track pricing performance.