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SAP Concur MCP server

SAP Concur is the leading platform for corporate travel booking, expense reporting, and invoice management. Through the AI Gateway integration, an AI agent can create and submit expense reports, manage travel requests, process receipts, and handle approval workflows on your behalf. Finance teams, employees managing business travel, and administrators overseeing corporate spend will find this integration most useful.

Setting up an MCP server

This article covers the standard steps for creating an MCP server in AI Gateway and connecting it to an AI client. The steps are the same for every integration — application-specific details (API credentials, OAuth endpoints, and scopes) are covered in the individual application pages.

Before you begin

You'll need:

  • Access to AI Gateway with permission to create MCP servers
  • API credentials for the application you're connecting (see the relevant application page for what to collect)

Create an MCP server

Find the API in the catalog

  1. Sign in to AI Gateway and select MCP Servers from the left navigation.
  2. Select New MCP Server.
  3. Search for the application you want to connect, then select it from the catalog.

Configure the server

  1. Enter a Name for your server — something descriptive that identifies both the application and its purpose (for example, "Zendesk Support — Prod").
  2. Enter a Description so your team knows what the server is for.
  3. Set the Timeout value. 30 seconds works for most APIs; increase to 60 seconds for APIs that return large payloads.
  4. Toggle Production mode on if this server will be used in a live workflow.
  5. Select Next.

Configure authentication

Enter the authentication details for the application. This varies by service — see the Authentication section of the relevant application page for the specific credentials, OAuth URLs, and scopes to use.

Configure security

  1. Set any Rate limits appropriate for your use case and the API's own limits.
  2. Enable Logging if you want AI Gateway to record requests and responses for auditing.
  3. Select Next.

Deploy

Review the summary, then select Deploy. AI Gateway provisions the server and provides a server URL you'll use when configuring your AI client.


Connect to an AI client

Once your server is deployed, you'll need to add it to the AI client your team uses. Select your client for setup instructions:

Tips

  • You can create multiple MCP servers for the same application — for example, a read-only server for reporting agents and a read-write server for automation workflows.
  • If you're unsure which OAuth scopes to request, start with the minimum read-only set and add write scopes only when needed. Most application pages include scope recommendations.
  • You can edit a server's name, description, timeout, and security settings after deployment without redeploying.

Authentication

SAP Concur uses OAuth 2.0. To connect, you need a Client ID, Client Secret, and Company UUID from a registered OAuth app in the Concur Partner Portal. Configure the scopes appropriate for your use case — common ones include expense.report.readwrite, travel.request.read, and receipts.read.

Available tools

The integration covers the full expense lifecycle — from submitting a report to matching receipts and reconciling corporate card charges — as well as travel requests and supporting reference data.

Expense reports

ToolDescription
Create reportStart a new expense report
Submit reportSubmit a report for manager approval
Get report detailsRetrieve the full content of a specific report
List reportsReturn all reports for a user or team

Expense entries

ToolDescription
Create entryAdd an individual expense line to a report
Update entryEdit an existing expense entry
Delete entryRemove an entry from a report
Itemize expenseSplit a single expense across multiple categories

Receipts

ToolDescription
Upload imageAttach a receipt image to the system
Get receiptRetrieve a stored receipt
Match receiptAssociate a receipt with an expense entry
OCR dataExtract structured data from a receipt image

Travel requests

ToolDescription
Create requestSubmit a pre-trip travel request
Get approvalCheck the approval status of a request
Update requestModify an existing travel request
Cancel requestWithdraw a submitted request

Itineraries

ToolDescription
Get tripsList upcoming and historical trips
Book travelCreate a travel booking
Update bookingsModify an existing booking
Share itinerarySend itinerary details to others

User profile

ToolDescription
Get user infoRetrieve a user's profile and preferences
Update profileModify user details
Manage delegatesAdd or remove approval delegates
Set preferencesConfigure notification and display settings

Reference data

ToolDescription
Expense typesReturn the list of valid expense categories
Payment typesReturn available payment method options
VendorsLook up vendor records
LocationsReturn valid location values for expense entries

Tips

Use the minimum OAuth scopes needed for your use case — read-only scopes are sufficient for reporting workflows that don't create or modify data.

Validate expense types and payment types against the reference data tools before creating entries to avoid submission errors.

Include a business purpose in expense descriptions — many policies require it for approval, and the agent can prompt for it during report creation.