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Rootly MCP

The Rootly Model Context Protocol (MCP) server gives AI agents and applications programmatic access to your Rootly incident management platform. Manage incidents, on-call schedules, retrospectives, and workflows—all from your AI client through Cequence AI Gateway.

Overview​

Rootly MCP is a remote, vendor-hosted MCP server provided by Rootly. You connect to it from Cequence AI Gateway; no local installation is required.

  • Server URL: https://mcp.rootly.com/mcp
  • Transport: HTTP (Streamable HTTP)
  • Hosted by: Rootly

Supported authentication types​

TypeSupportedNotes
API key (Bearer token)YesPrimary for gateway. Include your Rootly API key in the Authorization: Bearer <api_key> header.

When you add Rootly MCP in Cequence AI Gateway, you configure an API key for authentication. Obtain your API key from your Rootly account settings.

What can you do with this MCP server​

With the Rootly MCP server, you can:

  • Incidents — Create, update, and manage incidents with severity levels, status, and assignments.
  • On-call schedules — View and manage on-call rotations and escalation policies.
  • Retrospectives — Access and manage incident retrospectives and post-mortems.
  • Workflows — Trigger and manage incident response workflows.
  • Teams and users — Query team structures and user assignments.

Prerequisites​

Before adding Rootly MCP in Cequence AI Gateway, ensure you have:

  • Access to Cequence AI Gateway at aigateway.cequence.ai
  • A Rootly account with access to the incidents and teams you want AI tools to use
  • Rootly API key — Generate an API key from your Rootly account settings (typically under Settings > API Keys or similar)

Example workflows​

  • "List all active incidents with severity P1 or P2."
  • "Create a new incident: title 'Database connection timeout', severity P2."
  • "Who is currently on-call for the Platform team?"
  • "Show me the retrospective for incident INC-456."
  • "Update incident INC-123 status to resolved."

Connecting MCP server from Cequence AI Gateway​

  1. Log in to Cequence AI Gateway.
  2. Choose your tenant.
  3. Go to App catalogue.
  4. Filter by Remote MCP server.
  5. Search for Rootly MCP and then select it.
  6. Select Create MCP server.
  7. Configure API key authentication: enter your Rootly API key. The gateway uses this as a Bearer token in the Authorization header.
  8. Complete the setup as prompted, select tools, and deploy.

Use the generated MCP server URL in your client as described in the Client Configuration docs. For detailed UI steps and screenshots, see Create a third-party MCP Server.

Additional information​

  • API key security: Store your Rootly API key securely. The key provides access to your incident management data.
  • Rate limits: Be aware of Rootly API rate limits when performing bulk operations.
  • Permissions: Your API key's permissions determine which operations are available. Ensure the key has appropriate scopes for the tools you want to use.
  • Official documentation: Rootly for API and platform documentation.